Frequently Asked Questions
This is not a
marketing page. These discussions are primarily written to existing Legalmaster
users who want hands-on how-to answers. We've tried to break up the
questions into a few categories; difficulty in doing so led us to
placing some questions under more than one category.
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Formatting
bills and statements
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My
client wants to see his fee charges sorted by matter phase rather
than by date.
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One
of our attorneys wants his time entries on a particular day for a
matter to print in a specific order, not in the order in which they
were entered. How do I satisfy him?
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Show
me how I can reflect discounts on my bills.
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I
have a client demanding electronic billing. Can Legalmaster help me?
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I
like to consolidate certain costs on our bills (e.g., photocopies,
fax charges) to show multiple entries as a single line item. I
thought I did it right, but I'm getting each line twice. The
total at the bottom of the bill is correct. It just looks funny. What
did I do wrong?
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Management reports
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How
may I measure attorney productivity?
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I
have a flat fee case and I want to determine profitability for each
person who works on it.
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What's
the best way to keep track of contingency matters? I'd like to know
what we're really making per hour on them.
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Our
partnership agreement is about to change. How can Legalmaster help
me allocate future payments?
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What
is a good way to keep track of non-billable activity, such as firm
administrative and pro-bono time?
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How
can I best take advantage of the Date of Last Fee, Last Payment,
Last Posting, etc?
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Can
I do OR searches in MIRC for Cases?
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We
handle bankruptcy cases. How can I get Legalmaster to produce bankruptcy
fee applications?
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Since
Legalmaster produces so many different reports that show
accounts receivable, which one should I use?
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How
do I determine what my unbilled amounts (WIP) were at some date in
the past?
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What
is task billing?
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How
do I get fees and costs for Dummy cases to appear on my MIRC for
Transactions reports?
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How
do I produce a report that resembles the old Employees' Time Analysis?
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Accounting
and transaction entry questions
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Tell
me all about Legalmaster's date controls.
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We
received an overpayment. What are our options?
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How
do we refund unused retainer monies?
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I'm
trying to close a case with a zero balance, but Legalmaster tells me
I have outstanding A/R invoices. Why?
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What's
the best way to handle contingency cases?
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Tell
me about my Task Billing options.
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What
must I do at year end?
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Technical questions
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I
am installing a new workstation on my network. What must I remember
to do?
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How
do I install Legalmaster for Windows?
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We're
about to buy a new computer. What are Legalmaster's requirements?
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Interfacing
with other software
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How
can I send Legalmaster data to Excel and make graphs from them?
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Can
I copy Legalmaster data to my word processor or e-mail?
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Can
Legalmaster create electronic bills?
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Marketing
and upgrade questions
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So,
what can you tell me about Legalmaster's 32 bit GUI version?
[This will take a while to download.]
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Tell
me about all of the ways that I may enter time into Legalmaster. Be
sure to make mention of Legalmaster's Remote Data Entry Module that
allows the attorneys to enter their own time.
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Our
firm is splitting into two smaller firms. We both want to keep using Legalmaster.
Can you split our data for us?